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Certification

Web Resources
Benchmarking Reports, Institute for Supply Management and Arizona State University
CAPS Research currently publishes three types of benchmarking reports: Cross-Industry, Industry and Topic-Specific.
CertCities.com
Clearinghouse for information technology certifications, where to get them, and how to make the most of them in your career.
CompTIA
Provides standards in certification, e-commerce, customer service and workforce development. CompTIA has developed information on IT occupations including Tasks, Skills, Knowledge, Alternate Job Titles, Certification for the Job, and Available Training for the Job.
CompTIA Certifications, CompTIA
Descriptions of various CompTIA certification programs.
Articles
Using Skill Standards and Certifications in Workforce Investment Board Programs
Washington, DC: National Association of Workforce Boards, 2002. (2002)
The Credentialing Crunch
Community College Journal, April/May 2001, pp. 32-39. (2001)
Veterans Licensing and Certification Benefit
Washington, DC: U.S. Department of Veterans Affairs, 2001. (2001)

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